Account Settings

Customize your Postiv.io experience and secure your account with these settings.

Accessing Settings

1. Click your profile icon (top right)
2. Select “Settings”

Profile Settings

Personal Information

Update your basic info:

• Name: Display name shown in the app
• Email: Login email (verification required to change)
• Profile Photo: Upload your avatar
• Timezone: For accurate scheduling

Changing Your Email

1. Go to Settings → Profile
2. Click “Change Email”
3. Enter new email address
4. Verify via link sent to new email
5. Old email receives confirmation

Caution

Changing email may log you out of other devices. You’ll need to log in again with the new email.

Changing Your Password

1. Go to Settings → Security
2. Click “Change Password”
3. Enter current password
4. Enter new password (8+ characters)
5. Confirm new password
6. Click “Update Password”

Security Settings

Two-Factor Authentication (2FA)

Add extra protection:

1. Go to Settings → Security
2. Click “Enable 2FA”
3. Scan QR code with authenticator app
4. Enter verification code
5. Save backup codes

Supported apps:

• Google Authenticator
• Authy
• 1Password
• Microsoft Authenticator

Active Sessions

See where you’re logged in:

• Device type
• Location
• Last active
• Click “Sign Out” to end any session

Login History

View recent login activity:

• Date and time
• Device and browser
• Location (IP-based)
• Success or failure

Notification Settings

Email Notifications

Control what emails you receive:

Notification	Default
Post published	✓
Post failed	✓
Weekly summary	✓
Account alerts	✓
Product updates	✓
Marketing	✗

In-App Notifications

Toggle notifications for:

• Post status changes
• Team activity
• Account connections
• System alerts

Push Notifications

If using mobile:

• Enable/disable all
• Quiet hours settings
• Priority notifications only

Preferences

Display Settings

• Theme: Light / Dark / System
• Language: English / Spanish
• Date Format: MM/DD/YYYY or DD/MM/YYYY
• Time Format: 12-hour or 24-hour

Default Posting

Set defaults for new posts:

• Default platforms to select
• Default hashtag groups
• Default posting time

Calendar Preferences

Customize the content calendar:

• Week starts on: Sunday / Monday
• Default view: Month / Week / Day
• Show weekends: Yes / No

Connected Services

Social Accounts

Manage platform connections:

• View all connected accounts
• Disconnect accounts
• Reconnect expired tokens
• See connection status

See Connecting Accounts for details.

Third-Party Apps

Manage integrations:

• Canva
• Google Drive
• Dropbox
• Revoke access anytime

Data & Privacy

Export Your Data

Download all your data:

1. Go to Settings → Data & Privacy
2. Click “Export Data”
3. Choose what to include
4. Click “Generate Export”
5. Download link sent to email

Export includes:

• Account information
• Post history
• Analytics data
• Media library items
• Settings and preferences

Delete Your Account

Permanently delete your account:

1. Go to Settings → Data & Privacy
2. Click “Delete Account”
3. Type “DELETE” to confirm
4. Enter your password
5. Click “Permanently Delete”

Caution

Account deletion is permanent. All data is removed within 30 days and cannot be recovered. Cancel your subscription separately if applicable.

Team Settings

For Pro and Business plans:

Managing Team Members

1. Go to Settings → Team
2. View current members
3. Click “Invite Member” to add
4. Enter email and role
5. They receive invitation email

Roles & Permissions

Role	Create	Edit	Publish	Settings	Billing
Admin	✓	✓	✓	✓	✓
Editor	✓	✓	✓	✗	✗
Author	✓	Own only	Needs approval	✗	✗
Viewer	✗	✗	✗	✗	✗

Removing Team Members

1. Go to Settings → Team
2. Find the member
3. Click “Remove”
4. Confirm removal

Troubleshooting

Can’t access settings?

• Clear browser cache
• Try incognito/private mode
• Check internet connection
• Contact support

Settings not saving?

• Check for error messages
• Verify required fields
• Try different browser
• Check session hasn’t expired

Next Steps

• Manage Subscription
• Billing FAQ
• Contact Support