Postiv.ioPostiv.io

Privacy Policy

Last updated: January 2025

1. Introduction

Postiv.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address
  • Account credentials
  • Payment information (processed by Stripe)
  • Social media account access tokens

2.2 Usage Information

We automatically collect certain information when you use our services:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Performance data and error logs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Social media platforms as authorized by you
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including encryption (TLS 1.3 in transit, AES-256 at rest), secure access controls, and regular security audits. We are committed to maintaining SOC 2 Type II compliance.

6. Your Rights (GDPR/CCPA)

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Opt-out of marketing communications

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time through our data deletion page.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies with your consent to understand how you use our services.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: