Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Postiv.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Postiv.io is a social media management platform that allows users to schedule posts, generate AI-powered captions, analyze performance metrics, and manage multiple social media accounts.
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Subscription and Payment
4.1 Pricing
We offer various subscription plans as described on our pricing page. Prices are subject to change with notice.
4.2 Billing
Subscriptions are billed in advance on a monthly or annual basis. All payments are processed securely through Stripe.
4.3 Refunds
We offer a full refund within 7 days of your first payment. Annual plans are eligible for prorated refunds for unused portions.
4.4 Cancellation
You may cancel your subscription at any time. Access continues until the end of your current billing period.
5. Acceptable Use
You agree not to use the Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Distribute spam, malware, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with the Service's operation
- Violate social media platform terms of service
6. Content Ownership
6.1 Your Content
You retain ownership of all content you create or upload to the Service. You grant us a limited license to use, store, and process your content solely to provide the Service.
6.2 AI-Generated Content
Content generated by our AI features is provided for your use. You are responsible for reviewing and approving all AI-generated content before publication.
7. Social Media Platform Terms
You are responsible for complying with the terms of service of any social media platforms you connect to Postiv.io. We are not responsible for actions taken by these platforms.
8. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice when possible.
9. Limitation of Liability
To the maximum extent permitted by law, Postiv.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
10. Indemnification
You agree to indemnify and hold harmless Postiv.io from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your account immediately for violations of these Terms. Upon termination, your right to use the Service ceases immediately.
12. Changes to Terms
We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
14. Contact Information
For questions about these Terms, please contact us at:
- Email: [email protected]
- Support: [email protected]